Need help? Call (833) 528-1380 or Chat with a Live Agent. | Every day from 7:00am - 5:30pm.

NO CONTRACT | NO ACTIVATION FEE | NO COMMITMENT

Activate Your SIM

  • Activate
  • Account Info
  • Address Info
  • Confirmation

Instructions

Did you purchase Gen Mobile service from our website?
Just call +1-833-528-1380 or Chat with a Customer Care representative to activate your SIM.

Do you need to transfer your number?
To transfer your phone number to Gen Mobile, contact a Customer Care representative to start the process. Do not use this activation website.

Did you purchase a pre-loaded SIM from a Gen Mobile retailer?
Please follow the steps on this page to activate your service.

Need help? Check out our Contact Us page.

ICCID Number

ICCID Number

Input the correct ICCID and your device's IMEI in the designated fields below.
Next, click the "ACTIVATE" button to activate the Gen Mobile service on your SIM card.

Need Help? Check out our Activation Portal Tutorial!